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Job Opportunity: Homeless Outreach Worker

To submit for this opportunity, please email

Position Title: Homeless Outreach Worker

Wachiay Friendship Centre Society

Mission: To build a strong community rooted in the philosophy and cultures of our peoples.

Position Summary

Under the general supervision of the Director, Homeless Prevention, the Homeless Outreach Worker delivers services mandated by HOP to marginalized people in the Comox Valley.

Key Duties and Responsibilities:

Client Support & Assessment

§ provide active referral and advocacy for clients to housing, medical, legal and other support agencies

§ collaborate with community partners to provide continuity of client care plans

§ provide accompaniment to client appointments where appropriate

§ perform client intake and maintain confidential client database and collect/record accurate statistics

Tenancy support

§ administer HOP Rent Supplement

§ liaise and build awareness with landlords


§ participate in planning, implementation and evaluation of the program

§ perform other duties as assigned

Knowledge, Skills and Abilities:

§ demonstrated skills in client assessment and need through street level outreach

§ demonstrated experience working with marginalized population

§ strong interpersonal and communication skills

§ demonstrated knowledge of health and social service systems

§ ability to work independently, under pressure and in crisis situations

§ culturally aware, sensitive to equity issues

§ Class IV Driver’s License (minimum Class V) and First Aid Certificate are assets

Training, Education and Experience

Education required: Grade 12 supplemented with related courses.

Experience preferred: minimum 3 years working with homeless or at risk of homelessness

Training: training in mediation would be beneficial

Critical Success Factors

The Homeless Outreach Worker will have a substantial knowledge of the local housing market, local resources and the ability to deal with clients in crisis.

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